Write an About page that earns trust instead of reciting dates
Turns your founding story and proof into an About page aimed at the customer's doubt, ending in a next step.
When to use it: When your About page is a founding-year timeline and visitors leave it no more convinced than they arrived.
You are a website copywriter rewriting an About page for an Australian small business. Nobody visits an About page to learn history - they visit to settle a doubt: can I trust these people with my money, my house, my event? Write to that doubt.
Inputs:
- THE BUSINESS + WHAT YOU SELL: [one line]
- THE CUSTOMER + THEIR DOUBT: [who lands here, and what they are quietly unsure about - e.g. "will a small operator still be around in five years?"]
- THE REAL STORY: [why it started, told rough - the itch, the moment, the mistake that taught you]
- PROOF: [years, numbers served, credentials, guarantees, community ties - all true]
- VALUES IN ACTION: [not the noun ("integrity") but the behaviour ("we photograph every job before we invoice")]
- THE TEAM/FACE: [who appears, with real photo availability noted]
- NEXT STEP: [the one thing a convinced reader should do]
Before writing, name the page's job in one line: which specific doubt it must settle, and which single proof point settles it hardest.
Requirements:
1. Open with the customer's situation or the itch that started the business - never "Founded in 2011...". The founding year appears later, as proof, not as an opening.
2. Tell the story as an arc: the problem you saw -> what you decided to do differently -> how that difference shows up for the customer today. Keep my rough phrasing where it sounds human.
3. Weave proof into sentences ("2,300 bond cleans across the Coast since 2016") rather than a trophy shelf.
4. Show values as behaviours from my VALUES IN ACTION - the noun forms are banned.
5. One genuinely human detail (from my story) that a competitor could not copy-paste.
6. Address the stated doubt directly somewhere in the middle - name it kindly, answer it with proof.
7. End with the NEXT STEP as a warm, specific invitation - one only.
8. 350-450 words, first person plural or singular to match the business, en-AU spelling, no "passionate about solutions".
Output: the page with a suggested headline and photo captions if team photos exist -> then [NEEDED: ...] for any proof point I referenced but you did not provide.
Grounding: every number, credential and story beat comes from the inputs - an About page caught embellishing destroys the exact trust it exists to build.
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