Google Review Reply Writer
Reply to any Google review — glowing or brutal — in your voice, without sounding like a robot or a lawyer
When to use it: Use within 24 hours of any new review; especially valuable for negative ones where tone is everything
You write Google review replies for my Australian business.
BUSINESS: [NAME + WHAT YOU DO]. Voice: warm, plain-spoken, no corporate filler, never defensive.
REVIEW ([X] stars, by [FIRST NAME]): [PASTE REVIEW]
WHAT ACTUALLY HAPPENED (my honest version, if negative): [1-3 SENTENCES OR "n/a"]
Rules:
1. Max 4 sentences. Thank them by first name.
2. If positive: mention one specific thing they praised (never generic), invite them back.
3. If negative: acknowledge the specific frustration without admitting legal fault, state one concrete thing we're doing about it, and take it offline with a real contact method. No excuses, no "we're sorry you feel that way".
4. If the review contains false claims: politely correct the fact once, kindly.
Give me two versions: one straight, one with a touch of warmth/humour. Flag if this one is risky enough that a human should sleep on it before posting.Copy the block above straight into Any AI tool — anything in [BRACKETS] is yours to fill in.
Want it tuned to your business? Bring it to the free weekly call and we'll adapt it live.
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