AI Tools — what to use when

AI Tools — picker's guide

AI assistants we cover

Live from the Tech Horizon tools directory — sorted alphabetically.

ChatGPT

OpenAI's conversational AI for writing, analysis, coding, and general assistance. 800M+ weekly users.

Claude

Anthropic's AI assistant known for nuanced reasoning, safety, and 200K context window.

Google Gemini

Google's multimodal AI integrated with Workspace. Deep integration with Google ecosystem.

Microsoft Copilot

AI assistant integrated across Microsoft 365 - Word, Excel, PowerPoint, Outlook, Teams.

Perplexity

AI-powered search engine that provides cited answers. Great for research and fact-checking.

Pick the best tool by job

| Capability | Best tool | Runner-up | |---|---|---| | Code generation / debugging | Claude | GitHub Copilot | | Creative writing / brainstorming | ChatGPT | Claude | | Long document analysis | Claude | Gemini | | Real-time research with sources | Perplexity | ChatGPT | | Google Workspace integration | Gemini | N/A | | Microsoft 365 integration | M365 Copilot | N/A | | Mathematical reasoning | ChatGPT | Claude | | Safety / low hallucination | Claude | Gemini | | Image generation | ChatGPT (DALL-E) | Gemini | | Enterprise knowledge management | Perplexity | Claude | | Custom agent building | Copilot Studio | Claude Code | | Cost efficiency | Gemini (bundled) | Perplexity Pro |

Before / After: a typical Australian SME stack

Before: Office 365, a CRM nobody updates, three Slack channels, manual email replies, founder writes everything.

After: Same Office 365 + CRM, plus Claude as drafting partner for every email/proposal/SOP, ChatGPT for images and brainstorming, Perplexity for any research, one MCP server (Tech Horizon) plugged into Claude so prompts and skills auto-load, and one weekly workflow handed off to an AI agent (e.g. inbox triage).

The point isn't more tools — it's making the existing humans 3× more effective with the same headcount.